Service - Contact Centre as a service (CCaS)

Contact Centre as a service (CCaS)

“Every Conversation. One Platform. Endless Possibilities.”

Connect Better. Serve Smarter. Transform your customer experience with our next-gen Contact Center as a Service (CCaaS) solution—designed for agility, scalability, and superior customer engagement. Our cloud-based platform enables seamless omnichannel communication—voice, chat, email, social media—all in one unified interface. Empower your teams with AI-driven insights, intelligent call routing, CRM integration, real-time analytics, and 24/7 availability, all with zero infrastructure hassle. Whether you’re scaling support or enhancing sales, our CCaaS ensures faster resolution, happier customers, and greater efficiency.

Why Datasamudra?

"Datasamudra delivers secure, scalable, and fault-tolerant data center solutions with advanced infrastructure and multi-layer security"
  • NO - INFRA WASTE

    We ensure every asset—space, power, and cooling—is used efficiently. No idle resources, no excess spend.

  • RELIABILITY

    Our infrastructure is built for 24/7 uptime with redundant systems and proactive monitoring.

  • SCALABILITY

    Easily scale to meet business demands with modular setups and cloud-ready environments.

  • SUSTAINABILITY

    Energy-efficient designs, renewable power, and optimized cooling to lower our carbon footprint.

  • CONNECTIVITY

    Robust, low-latency connections—even at smaller sites—enable seamless global integration.

  • FLEXIBILITY

    Custom deployment options—colocation, hybrid, or private—built to match any workload.

IT Load 5 MW

Power

N+1

Redundancy level

24/7

Multi-Tier security

Our Technology Partners

DataKosh - Secure & Reliable Data Storage

Store, manage, and access your data with ease using our cutting-edge solutions.

Contact Us

Partner Experiences

"Partnering with Datasamudra has significantly improved our uptime and operational efficiency. Their infrastructure is rock-solid, and the support team is proactive and highly responsive. The seamless scalability options really helped us during our cloud migration phase."

Mr Pankaj
Mr Pankaj
CTO

"Datasamudra’s colocation and private cloud services gave us the control and security we needed for our financial workloads. Their Edge DC rollout across India is a game-changer for businesses like ours operating in multiple regions."

Raghav Sinha
Raghav Sinha
IT Director

"We rely on Datasamudra’s data center for hosting our critical healthcare platforms. The reliability, data privacy, and disaster recovery services have been exceptional. Their team truly understands what mission-critical means."

Priya Nair
Priya Nair
VP – Infrastructure

Our Certificates

Certificate 9
Certificate 7
Certificate 6
Certificate 5
Certificate 4
Certificate 3
Certificate 2
Certificate 1